Orders, Shipping, and Subscriptions

General subscription information
A constantly changing internet requires a constantly changing privacy solution. A Winston subscription ensures you and your family always have the best priv...
Tue, 26 Jan, 2021 at 12:39 PM
How do I claim my pre-paid subscription?
If you pre-purchased a Winston subscription with your order, you should receive an email with an activation code shortly after your order ships. The subject...
Fri, 4 Dec, 2020 at 6:53 PM
Where does Winston ship to?
We currently support and ship to the US and Canada.  For all things shipping-related, please refer to our official shipping policy on our website here. ...
Tue, 28 Jul, 2020 at 8:02 PM
Returns and order refunds
We want you to be happy with your Winston, but if you need to return your purchase, every Winston comes with a 30 day satisfaction guarantee or your money b...
Wed, 29 Jul, 2020 at 5:19 PM
Cancelling my subscription
Steps:  1. In order to cancel your subscription, you need to access your account subscription portal here.  2. Once in the portal, please select the...
Tue, 6 Oct, 2020 at 6:11 PM
Adding a discount code to an already active subscription
Steps 1. In order to add a discount code to your existing subscription, you need to access your account subscription portal here. 2. Once in the por...
Fri, 4 Dec, 2020 at 6:50 PM
Updating account and billing information
You can access your account subscription portal here.  Your billing information can be found under the "Payment Methods" section. 
Wed, 29 Jul, 2020 at 6:43 PM
How does the lifetime subscription work?
A lifetime subscription entitles to you the same benefits as the standard subscription, but without any monthly or annual fees. You can find more informatio...
Fri, 25 Sep, 2020 at 10:02 AM
Unable to complete the subscription checkout?
1. Double Check your Payment and Billing Information Most commonly your checkout fails due to a typo or issue with your payment or billing informatio...
Fri, 4 Dec, 2020 at 6:49 PM