Troubleshooting
The light on Winston indicates its status: Green means it is starting up, such as when you first plug it in or when it reboots (including after it r...
Thu, 12 Dec, 2019 at 2:49 PM
The Serial Number (SN) of your Winston is a 13 character number starting with "WPE": WPE-XXXX-XXXXXX. It can be found on the back of Winston, ...
Thu, 12 Dec, 2019 at 2:51 PM
Ordinary speed tests will show inaccurate results for tests on a network with Winston. Here's why: 1) Your test traffic may be routed far from home...
Mon, 21 Oct, 2019 at 4:31 PM
This can happen for two reasons: 1) You may have turned off your use of the Winston Distributed Privacy Mesh Network. You can check your settings here: ...
Thu, 12 Dec, 2019 at 2:53 PM
During troubleshooting, you may be asked to determine which version of the firmware your Winston is using. Here's how: From a computer on your ...
Wed, 25 Mar, 2020 at 10:06 AM
What is Winston Port 443/HTTPS and Port 80/HTTP interception? The default setting for Winston is to filter data in and out of these ports. Port 443 is w...
Mon, 21 Oct, 2019 at 4:31 PM
The PlayStation Network (PSN) on the Sony PlayStation 3 (PS3) will occasionally sign out, requiring that the PS3 User runs one of the following workarounds...
Mon, 21 Oct, 2019 at 4:31 PM
Winston will not route large files over the Distributed Privacy Mesh Network. When Winston identifies that a process involves a large file download or u...
Thu, 12 Dec, 2019 at 3:06 PM
These tests will give you a unique fingerprint while using Winston. That's because Winston doesn't block data going to them, it's randomized....
Thu, 12 Dec, 2019 at 3:12 PM
If your unit is experiencing random restarts (reboots), the most likely cause is the use of a different power adapter than was supplied with the unit. The W...
Wed, 29 Jan, 2020 at 11:22 AM