We want you to be happy with your Winston, but if you need to return your purchase, every Winston comes with a 30 day satisfaction guarantee or your money back. 


1. To start a return, please visit our return center here. You will need your order email and order number, which can be found on your order confirmation email. 

2. Once you complete the return process in step 1, you will receive an email laying out instructions on how to ship your Winston(s) back to us, including your RMA number. 

3. Once we receive your Winston(s) back, we will process the refund for you. 


If you have an active or trial subscription, you can cancel your subscription to avoid any potential future billings by visiting your account portal here.

For the full return policy, please go here